Refund policy

Return Policy

Return Policy

Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.

30-Day Return Window

You may return any item within 30 days of delivery for a full refund or exchange. Items must be in their original, unused condition with all original packaging intact.

How to Start a Return

  1. Contact us with your order number and reason for return.
  2. We'll send you a return authorization and clear instructions.
  3. Ship the item back using a trackable shipping method.
  4. Once we receive and inspect the item, we'll process your refund within 5–7 business days.

Refunds

Refunds are issued to the original payment method. Please allow 5–10 business days for the amount to appear on your statement, depending on your bank.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or full refund at no cost to you — no return shipping required.

Non-Returnable Items

Items that have been installed, washed, or altered are not eligible for return. Custom or made-to-order items are final sale.

Need Help?

Contact our support team — we respond within 1 business day.